The Empathy Effect: Build Your Business--And Your Wealth--By Putting Yourself in Other People's Shoes Tom Ward
Original price
$19.99
-
Original price
$19.99
Original price
$19.99
$19.99
-
$19.99
Current price
$19.99
The ability to put yourself in other people's shoes is an extremely valuable resource. Empathy minimizes conflict and promotes prosperity. In business, it creates a better experience for everyone involved -- customers, employees, and management. Customers feel taken care of. Employees feel appreciated and become more loyal and efficient, strengthening the company and making it more profitable. Empathy improves every situation it touches, setting off a chain reaction of positive events that Tom Ward calls The Empathy Effect.
Format
190 pages, PAPERBACK
Published
January 1, 2005 by Majestic Group
ISBN
9780976776406 (ISBN10: 0976776405)
Language
English
USED BOOK
IN NEAR FINE CONDITION
GIFT GREETING INSIDE FRONT COVER SIGNED TOM 42415 MAY BE AUTHOR NOT POSITIVE IT IS AUTHOR SIGNED. NOT SELLING AS AUTHOR SIGNED COPY.